33 Bat Terms and Conditions — Everything You Need to Know Before You Play

By using 33 Bat (hereinafter referred to as the "Platform"), you are deemed to have accepted these Terms and Conditions. Please read them carefully and in full before you start using the Platform.

33 Bat is an internationally licensed online gaming and betting platform. We offer Sports Betting, Live Casino, slots, and a range of other entertainment gaming services. Our primary goal is to provide users in Bangladesh with a safe, transparent, and enjoyable gaming environment.

These Terms and Conditions constitute a legally binding agreement between 33 Bat and all its users. In the event of any dispute, these terms shall serve as the definitive reference.

To use 33 Bat's services, you must: (a) be at least 18 years of age, (b) agree to comply with these Terms and Conditions, (c) ensure that online gaming is legal in your jurisdiction, and (d) provide a valid email address and accurate personal information.

33 Bat allows only one account per person. If the same individual creates multiple accounts, all of them will be suspended and any associated balances may be forfeited. The same rule applies if multiple accounts are detected sharing the same IP address, device, or payment method.

You are required to provide accurate and complete information at the time of registration. Creating an account with false details may cause verification issues later and result in withheld withdrawals. 33 Bat may request KYC (Know Your Customer) verification at any time.

KYC verification typically requires one of the following documents:

• National ID Card (NID)
• Copy of passport
• Driving License
• Bank statement or mobile banking statement

You are responsible for keeping your account password confidential. If you suspect any unauthorized access to your account, contact our support team immediately. Transferring or selling your account to anyone else is strictly prohibited.

33 Bat currently supports multiple payment methods, including bKash, Nagad, Rocket, and USDT. Deposits are generally credited instantly, though in some cases technical delays of up to 30 minutes may occur.

Details on minimum deposit amounts and withdrawal limits are available on the payments page. Withdrawal requests are typically processed within 1–3 business days. However, withdrawals may be delayed if KYC verification has not been completed.

• Deposits and withdrawals should be made using the same payment method wherever possible.
• KYC verification is mandatory before your first withdrawal.
• 33 Bat follows AML (Anti-Money Laundering) policies to prevent financial crime.
• Accounts may be temporarily suspended if suspicious transactions are detected.
• Using a third party's bank account or payment method is not permitted.

33 Bat regularly offers a variety of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free bets, and reload bonuses. Each offer comes with its own terms and wagering requirements.

General bonus terms and conditions:

• Each bonus can only be claimed once per member.
• The specified wagering requirements must be met before any bonus funds can be withdrawn.
• Multiple bonuses cannot be active at the same time unless otherwise specified.
• Any bonus not used before its expiry date will be automatically cancelled.
• 33 Bat reserves the right to cancel any bonus if misuse is suspected.
• Bonus balance is kept separate from real money — wagering requirements must be met before any withdrawal can be made.

33 Bat offers a wide range of gaming options, including Sports Betting, live betting, Live Casino, and slots. Each category has its own specific rules, but certain general rules apply across all of them.

• Once a bet has been confirmed, it cannot be changed or cancelled — though the cash-out feature may be used where applicable.
• Any bet placed on odds displayed due to a technical error will be considered void.
• If a match or game is cancelled, the stake for the affected bet will be refunded.
• In the event of a dispute over a game result, 33 Bat's decision will be considered final.
• The use of automated betting software or bots is strictly prohibited.

Live Casino games are powered by internationally certified RNG (Random Number Generator) technology, regularly tested by independent auditing firms. 33 Bat ensures that all games are fair and free from manipulation.

33 Bat reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Violating any provision of these Terms & Conditions.
• Suspected fraud, match-fixing, or system exploitation.
• Creating an account using false information.
• Operating multiple accounts.
• Money laundering or suspicious financial activity.
• Harassing other members or staff.

Following account closure, the return of any real balance (excluding bonuses) will be considered by 33 Bat on a case-by-case basis. Balances may be temporarily held during an ongoing investigation.

33 Bat believes gaming is a form of entertainment, not a source of addiction. That's why we are committed to promoting responsible gaming. The following safeguards are in place on our platform:

• Deposit Limits: Set your own daily, weekly, or monthly limits.
• Cooling-Off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Close your account temporarily or permanently whenever you need to.
• Reality Check: Receive session reminders at set intervals.

If you feel that gaming is getting out of your control, contact our support team today. For more information, visit our Responsible Gaming Visit the page.

33 Bat takes the privacy of your personal information very seriously. Details provided at registration are used solely for account management, payment processing, and fulfilling legal obligations.

33 Bat never sells your personal information to third parties. However, your data may be shared in the following circumstances:

• Upon a valid request from legal authorities.
• To process transactions with payment gateway providers.
• With KYC verification service providers.

For more details, visit our Privacy Policy Read the page.

If you have a complaint or dispute, please contact our customer support team in the first instance. The support team will aim to resolve the issue within 48 hours.

If a resolution cannot be reached through the support team, the matter will be escalated to our management team. Senior management will issue a final decision within 7 business days.

33 Bat reserves the right to update these Terms and Conditions at any time. For significant changes, registered users will be notified via email and an announcement will be posted on the platform.

Continued use of the platform after any changes have been made will be taken as your acceptance of the updated terms. We recommend reviewing this page regularly.

For any questions regarding these terms, email us at support@33bat.biz or reach out to our support team via live chat.