Your personal information is fully secure at 33 Bat. This policy clearly outlines what data is collected, how it is used, and how it is kept safe.
Last Updated: January 2026Welcome to 33 Bat. We believe that transparency and respect for user privacy are the foundation of a trustworthy gaming platform. This Privacy Policy explains how 33 Bat collects , uses, stores, and protects your personal information.
This Privacy Policy applies to all 33 Bat services — including the website, mobile app, live chat, and email communications. By using our platform, you agree to this policy. Please read it carefully before registering.
33 Bat follows international data protection standards (GDPR-inspired principles) and this policy has been developed in compliance with applicable laws and regulations of Bangladesh. Our goal is simple — to keep your data safe at all times and to ensure you always know how it is being used.
Key Message: 33 Bat never sells, rents, or transfers your personal data to third parties for advertising purposes. Your information is used solely to improve the quality of service we provide to you.
33 Bat collects your information in several ways. Some is provided directly by you, while some is collected automatically as you use the platform. The table below provides a full breakdown of the information we collect:
| Data Type | Example | How We Collect It |
|---|---|---|
| Identity Information | Full name, date of birth, gender | Registration Form |
| Contact Information | Email address, mobile number | Registration Form |
| Identity verification documents | NID, Passport, Driving Licence | KYC Process |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser type, OS | Automatically Collected |
| Usage Data | Login time, game history, betting details | Platform Activity |
| Communication Records | Live chat, email correspondence | Support Channels |
33 Bat collects only the information that is necessary. We do not ask for irrelevant or excessive data. If you feel any requested information is unnecessary, please let us know right away.
33 Bat uses your information for specific purposes only. Each purpose is directly tied to improving your experience and meeting our legal obligations:
33 Bat never uses your data beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance and your consent will be obtained where required.
33 Bat never sells your personal data or shares it with unauthorized third parties. Limited information may be shared only in the specific circumstances outlined below:
Important: All third parties engaged by 33 Bat are required to uphold the same privacy standards. They receive only the information necessary to carry out their specific function — nothing more.
In the event of a major business change such as an acquisition or merger, users will be notified in advance and assured that the same privacy standards will be maintained.
The 33 Bat website and app use cookies and similar technologies (such as local storage and session storage) to enhance your browsing experience.
Types of cookies we use:
You can disable non-essential cookies through your browser settings, though some features may not work as intended. Contact our support team for detailed guidance on managing cookies.
33 Bat does not retain your data longer than necessary. Different types of information have different retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of account activity + 5 years | Legal Obligation |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Legal Obligations |
| Support conversations | 3 Years | Service Quality Verification |
| Cookie Data | Up to 1 year | User Experience |
| Marketing Consent | Until consent is withdrawn | Personal Preferences |
Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked to any individual.
You have several important rights at 33 Bat. Here's what you should know:
You may request to view any information we hold about you at any time.
You have the right to request corrections to any inaccurate or outdated information.
Unless required by legal obligation, you may request that your data be deleted after your account is closed.
The right to object to marketing communications or analytical use of your data.
You can request your data in a portable format (CSV/JSON) at any time.
The right to request a temporary restriction on how your data is used under certain circumstances.
To exercise any of the rights listed above support@33bat.biz. We will respond to your request within 30 business days.
33 Bat uses industry-leading technology and practices to protect your data. Our security framework is as follows:
In the Event of a Data Breach: If a security breach occurs and your data is at risk, 33 Bat will notify you by email within 72 hours and take immediate steps to resolve the issue.
33 Bat is strictly for individuals aged 18 and above. We do not collect information from or provide services to anyone under the age of 18.
Age verification is mandatory at registration and is confirmed through the KYC process. If a minor's information is collected by mistake, the account will be closed and the data deleted as soon as we become aware of it.
If you become aware that a minor is using 33 Bat, please support@33bat.biz. We will take immediate action.
33 Bat may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological updates, or service improvements.
For any questions or concerns support@33bat.bizto reach our team. Our dedicated privacy team is always ready to assist with your questions.
Contact Us: For any privacy-related concerns support@33bat.biz — We aim to respond within 24 hours.
Our Privacy Policy is not just words on paper — it is put into practice at every step.
Every transaction and piece of personal information is fully secured using 256-bit SSL/TLS encryption — the same bank-level security technology used by financial institutions.
33 Bat never sells your personal data to third parties. Your data belongs to you — that is a commitment we will never compromise on.
Age and identity are verified at registration to ensure only adults can access the platform and to prevent fraud.
Our security team monitors the system around the clock. Any suspicious activity is detected and blocked immediately.
Following GDPR-inspired principles, we uphold the highest international data protection standards — including for users in Bangladesh.
We are clear about what data is collected and how it is used — nothing is hidden from you.
Your data is fully protected at 33 Bat. Join a trusted platform and enjoy gaming with complete peace of mind.